In an attempt to continue to help with general support issues, I wanted to address an issue that has come up a few times lately. If you get an error message on your terminal that requires you to restart in order to continue the transaction, remember that you can simply reboot the software without restarting …
As we continue our effort to keep on top of common/repetitive support calls and help educate you on ways to keep your system running as smoothly as possible, we have run across an issue that is happening frequently with our Nimble clients. In circumstances where your internet goes down and you have to call your …
Over the past year Worry-Free Support calls have increased related to the installation of new broadband modems or updating broadband modems in your store. In an effort to prevent these problems, we would like to outline a process to update any of your internet communications equipment successfully with minimal interruption. Prior to changing anything pertaining …
As you already know, Nimble is integrated with the Paygistix gateway which was developed and managed by our partner Payment Logistics. We’d like to address how to communicate with the Payment Logistics Support Team. For all technical support needs involving credit card transactions, simply call Payment Logistics at 888.972.9564. During business hours (6am – 6pm …
